December 2017 Managing Complaints Seminar

complaints parental parent
Free legal seminar for CAPH & CASH members, delivered by Russell Holland, Specialist Education Barrister, Michelmores. 
 
Monday 4th December 2017, 9am start.  The seminar will last for approximately one hour with opportunity for Q&A. 
 
Venue: A12, Advent House, Victoria Offices, Victoria, Roche, PL26 8LG
 
Almost all of the time, the vast majority of parents are reasonable and want to work in partnership with schools.  But sometimes unreasonable complaints can take up disproportionate amount of time and resource.  This seminar will cover:
 
  • Complaints policies - making sure they are fit for purpose and properly used
  • Freedom of information
  • Managing social media
  • Restricting access to school sites
  • Injunctions
  • Managing legal risks
Contact michelle@caph.org.uk to book your place, 2 places per school.

T. 01726 212892 E. info@caph.org.uk